Shipping policy

All our Jewellery pieces are handcrafted in London, UK.

DELIVERY:

• Delivery times vary depending on shipping location:

- UK - Express Delivery, £8.00 - 1 -2 working days. 

- USA - Express Service, $15.00 - 3-5 working days. 

- Europe - Express Service, £15.00 - 3-5 working days.

- Canada - Express Service, $15.00 - 5-10 working days. 

All shipping services require a customer's signature. 

If your order is URGENT please contact us as we always do everything possible to meet our customer's requirements.

IMPORTANT: 

In the event that the customer has missed the delivery and was unable to re-arrange delivery or to pick it up from a local depot and as a result of the above the parcel has returned back to us - the shipping cost will be charged to re-post the item back to the customer.

Processing / Making Time:

Ready-made items - 1-3 days.

Made-to-order items -  approx 1-2 weeks.

Custom-made items - approx 2-3 weeks.

If your order is URGENT please contact us as we always do everything possible to meet our customer's requirements.

EU and BREXIT:

As of 1st January 2021, the UK is no longer part of the EU. 

This means that new rules apply and VAT & Duties (if applicable) are collected during customs clearance - as a seller, we are not responsible for paying VAT or any other charges for goods exported out of the UK.

INTERNATIONAL TAXES:

• Payments of International Taxes & Duties are the sole responsibility of the purchaser. 

Please NOTE - NO Refund will be given on Orders in the event of refusal to pay Import Taxes and Duties.