Shipping policy
All our Jewellery pieces are handcrafted in London, UK.
DELIVERY:
• Delivery times vary depending on shipping location:
- UK - Express Delivery, £8.00 - 1 -2 working days.
- USA - Express Service, $15.00 - 3-5 working days.
- Europe - Express Service, £15.00 - 3-5 working days.
- Canada - Express Service, $15.00 - 5-10 working days.
All shipping services require a customer's signature.
If your order is URGENT please contact us as we always do everything possible to meet our customer's requirements.
IMPORTANT:
In the event that the customer has missed the delivery and was unable to re-arrange delivery or to pick it up from a local depot and as a result of the above the parcel has returned back to us - the shipping cost will be charged to re-post the item back to the customer.
Processing / Making Time:
Ready-made items - 1-3 days.
Made-to-order items - approx 1-2 weeks.
Custom-made items - approx 2-3 weeks.
If your order is URGENT please contact us as we always do everything possible to meet our customer's requirements.
EU and BREXIT:
As of 1st January 2021, the UK is no longer part of the EU.
This means that new rules apply and VAT & Duties (if applicable) are collected during customs clearance - as a seller, we are not responsible for paying VAT or any other charges for goods exported out of the UK.
INTERNATIONAL TAXES:
• Payments of International Taxes & Duties are the sole responsibility of the purchaser.
Please NOTE - NO Refund will be given on Orders in the event of refusal to pay Import Taxes and Duties.